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The best quality
Excellent Customer service
Made in Poland
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New products
Mała monaco blue - Dress
Mała monaco blue - Dress
147,00 zł
Bermuda 3/4 italian plum - Dress
Bermuda 3/4 italian plum - Dress
186,00 zł
Bermuda 3/4 czarna - Dress
Bermuda 3/4 czarna - Dress
186,00 zł
Maglan oliwkowy - Top
Maglan oliwkowy - Top
94,00 zł
Maglan granatowy - Top
Maglan granatowy - Top
94,00 zł
Maglan burgund - Top
Maglan burgund - Top
94,00 zł
Maglan czarny - Top
Maglan czarny - Top
94,00 zł
Kopertówka long chabrowa - Top
Kopertówka long chabrowa - Top
99,00 zł
Kopertówka long śliwkowa - Top
Kopertówka long śliwkowa - Top
99,00 zł
Kopertówka long granatowa - Top
Kopertówka long granatowa - Top
99,00 zł
Kopertówka long wiśniowa - Top
Kopertówka long wiśniowa - Top
99,00 zł
Kopertówka long czarna - Top
Kopertówka long czarna - Top
99,00 zł
OUTLET: Mała czarna - Dress
OUTLET: Mała czarna - Dress
147,00 zł 129,00 zł
Mała czerwona - Dress
Mała czerwona - Dress
147,00 zł
Mała czarna - Dress
Mała czarna - Dress
147,00 zł
Bestsellers
Kopertówka long czarna - Top
Kopertówka long czarna - Top
99,00 zł
Kopertówka long śliwkowa - Top
Kopertówka long śliwkowa - Top
99,00 zł
Bermuda 3/4 czarna - Dress
Bermuda 3/4 czarna - Dress
186,00 zł
Kopertówka long granatowa - Top
Kopertówka long granatowa - Top
99,00 zł
Kopertówka long wiśniowa - Top
Kopertówka long wiśniowa - Top
99,00 zł
Mała czarna - Dress
Mała czarna - Dress
147,00 zł
Kopertówka long chabrowa - Top
Kopertówka long chabrowa - Top
99,00 zł
Bermuda 3/4 italian plum - Dress
Bermuda 3/4 italian plum - Dress
186,00 zł

Terms & conditions

TERMS & CONDITIONS

 

Hereby we present terms and conditions for all transactions made between "URKYE" Urszula Jerzak (Shop) and Customer.

 



 

PAYMENT / DELIVERY

 

All parcels are sent within one working day since Shop receives payment for order. In special circumstances the dispatch date may be delayed to two working days.

Working days: all days excluding Saturdays, Sundays and Holidays.

 

Customers from Poland can pay via bank draft, e-transfer, with credit card or via C.O.D. mailing. Foreign Customers can pay via Paypal service or with credit card.

All orders should be paid within 14 regular (not working) days. All orders that were not paid within this period of time will be cancelled.



Delivery cost

Delivery cost depends on type of transport and total weight of ordered items.


DELIVERY - POLAND

If total cost of your order equals at least 299zł, we will send your parcel for free by Paczkomaty.
If total cost of your order equals at least 399zł, we will send your parcel for free by postal services (Poczta Polska) or Paczkomaty (depending on your wish).
If total cost of your order equals at least 499zł, we will send your parcel for free by courier services, postal services (Poczta Polska) or Paczkomaty (depending on your wish).


Paczkomaty

Delivery cost is constant, 6,9 PLN, and does not depend on total weight of ordered items.


Regular post

All parcels are sent as prioritate and require a signature upon receipt. Delivery cost is constant, 8,9 PLN, and does not depend on total weight of ordered items. For C.O.D. parcels delivery cost is 12,9 PLN.

 

DHL/DPD Courier

Delivery cost is constant, 16 PLN, and does not depend on total weight of ordered items. For C.O.D. parcels delivery cost is 20 PLN.

 


DELIVERY - EUROPE AND REST OF THE WORLD


Regular Post

Delivery cost depends on total weight of parcel and destination. All parcels are sent as prioritate and require a signature upon receipt. Due to safety reasons valuable orders can be sent via courier services. In such case Customer will be informed by e-mail. Please note that any additional duty or customs charges applicable in the destination country are payable by the recipient.

    estimated delivery date:
    4-14 days 2-4 weeks
from up to Europe (including Cyprus, Russia and Israel) North America, Africa South and Cetral America, Asia Australia, Oceania
(kg) (PLN)
  0,5 26 30 35 45
0,5 1 42 51 58 81
1 2 74 93 110 162
2 3 89 128 145 202
3 4 104 163 180 242
4 5 119 198 215 282

 

    estimated delivery date:
    3-6 days 1-2 weeks
from up to Europe (including Cyprus, Russia and Israel) North America, Africa South and Cetral America, Asia Australia, Oceania
(kg) (PLN)
  1 86 99 109 127
1 2 99 125 143 178
2 3 121 155 172 231
3 4 125 180 209 284
4 5 140 212 252 335

 



Average weight of clothes :

- shirt/top - 0,2-0,3 kg

- dress - 0,4-0,5 kg


WARNING !

If parcel seems to be damaged or open, please prepare in presence of courier or postal service representative special form where the quality of parcel should be described. Please do not pick up such parcel and do not open it. If such parcel is picked up by Customer, complaint time could elongate due to complaint policy of delivery firms.

If parcel was lost by delivery company, please contact us at pomoc@urkye.pl to solve the situation.

Due to safety reasons valuable orders can be divided into 2 (or more) parcels. In such case Customer will be informed by e-mail.

 



 

RETURN / EXCHANGE

 

All items which Customer wants to return or exchange, should be send back to Shop (address in Contact page) within 14 days since delivery. All returned items should be intact, undamaged, clean (including smells) and with original labels. Returned goods should be send back to Shop with receipt and filled in exchange/return form (if possible).

Customer is asked to secure returned/exchanged items so they will not be destroyed during delivery. Delivery cost of returned goods is paid by Customer.

For all returned goods Customer is asked to obtain a certificate or receip of posting.

 

To exchange items Customer is asked to make a new order for items that should be sent for exchanged goods. Please put number of exchange order inside exchange form.


Return/exchange form - download

 

Delivery cost of exchanged goods should be paid by Customer.

If total cost of new order is higher than previous one, parcel will be sent to Customer as soon as Customer pays the difference between orders and delivery cost.

If total cost of new order is lower than previous one, parcel will be sent to Customer within one working day if Customer pays delivery cost. If difference between new and previous order is higher than delivery cost, new parcel will be sent to Customer within one working day and rest of money will be paid back to Customer.

All exchanges and returns will be finalized within 5 working days after delivery. If exchange/return is approved by Shop, any difference in price will be paid back to Customer within 5 working days after approval.

 


 

Please note that we are unable to accept parcels that have been returned to us via C.O.D. mailing!

 



 

COMPLAINTS

 

We do our best to ensure that products we send are in perfect condition, but if Customer notices that any garment is damaged, is asked to send it back to our shop together with complaint form and a receipt (if possible). All shipping details are available in Contact page.

 

Complaint form - download

 

Customer is asked to inform Shop about any damaged or faulty item within 14 working days since delivery. Customer can choose between refund or exchange an item to a new one. Damaged or faulty goods will be exchanged to new one, if possible. Shop will answer to complaint within 14 days.

 

If damage is made by Customer, the complaint would not be accepted.

 


 

Please note that we are unable to accept parcels that have been returned to us via C.O.D. mailing!

 

 



 

PRIVACY POLICY

 

Website uses cookies to provide services. You can specify the conditions for storage or for access to the cookies in your browser.

Personal data given by Customers of www.urkye.pl are used by "URKYE" Urszula Jerzak, based in Komorniki, Ognikowa 35/1 only to process orders, despatch orders and payment process.

If Customer gives his/her approval, personal data may be used also to inform about new products, services and promotions offered by the store.

Personal information is provided voluntarily by the Customer. However, it is necessary for the realization of the order.

We will not pass on your details to third parties for marketing purposes.

Every Customer has the right to access their personal data. At any time, may request their correction, addition or deletion.

 

 


 

Special offer
Skubal zielony - Top
Skubal zielony - Top
95,00 zł 79,00 zł
Rusałka czerwona - Dress
Rusałka czerwona - Dress
163,00 zł 139,00 zł
Animali w koty - Dress
Animali w koty - Dress
176,00 zł 139,00 zł
OUTLET: Veka long niebieska - Top
OUTLET: Veka long niebieska - Top
94,00 zł 69,00 zł
Alfa limonkowa - Blazer
Alfa limonkowa - Blazer
199,00 zł 99,00 zł
Veka czarna - Top
Veka czarna - Top
88,00 zł 69,00 zł
Bermuda long karminowa - Dress
Bermuda long karminowa - Dress
169,00 zł 139,00 zł
Kukułka long energetyczna limonka - Top
Kukułka long energetyczna limonka - Top
93,00 zł 79,00 zł
OUTLET: Mała czarna - Dress
OUTLET: Mała czarna - Dress
147,00 zł 129,00 zł
Minimal granatowy - Shirt
Minimal granatowy - Shirt
119,00 zł 89,00 zł
Animali w wilki - Dress
Animali w wilki - Dress
176,00 zł 139,00 zł
Skubasik pomarańczowy - Top
Skubasik pomarańczowy - Top
85,00 zł 69,00 zł
Koalicja koty+szary - Dress
Koalicja koty+szary - Dress
173,00 zł 129,00 zł
Rusałka czarna - Dress
Rusałka czarna - Dress
163,00 zł 139,00 zł
Tuba czarne wino - Top
Tuba czarne wino - Top
60,00 zł 49,00 zł
Animali czarne - Dress
Animali czarne - Dress
176,00 zł 139,00 zł
Francuzka long biała - Top
Francuzka long biała - Top
89,00 zł 69,00 zł
Rusałka szmaragdowa - Dress
Rusałka szmaragdowa - Dress
163,00 zł 139,00 zł
Koalicja liście+granat - Dress
Koalicja liście+granat - Dress
173,00 zł 129,00 zł
Tuba turkusowa polka - Top
Tuba turkusowa polka - Top
67,00 zł 59,00 zł
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