All parcels are sent within one working day since Shop receives payment for order. In special circumstances the dispatch date may be delayed to two working days.

Working days: all days excluding Saturdays, Sundays and Holidays.

Customers from Poland can pay via bank draft, e-transfer, with credit card or via C.O.D. mailing. Foreign Customers can pay via Paypal service or with credit card.

All orders should be paid within 14 regular (not working) days. All orders that were not paid within this period of time will be cancelled.

Delivery cost

Delivery cost depends on type of transport and total weight of ordered items.

DELIVERY - POLAND

If total cost of your order equals at least 299zł, we will send your parcel for free by Paczkomaty.
If total cost of your order equals at least 399zł, we will send your parcel for free by postal services (Poczta Polska) or Paczkomaty (depending on your wish).
If total cost of your order equals at least 499zł, we will send your parcel for free by courier services, postal services (Poczta Polska) or Paczkomaty (depending on your wish).
 
 
Paczkomaty

Delivery cost is constant, 6,9 PLN, and does not depend on total weight of ordered items. For C.O.D. parcels delivery cost is 10,9 PLN.

Regular post

All parcels are sent as prioritate and require a signature upon receipt. Delivery cost is constant, 8,9 PLN, and does not depend on total weight of ordered items. For C.O.D. parcels delivery cost is 12,9 PLN.

Inpost Courier

Delivery cost is constant, 13,9 PLN, and does not depend on total weight of ordered items. For C.O.D. parcels delivery cost is 17,9 PLN.

DPD Courier

Delivery cost is constant, 16,9 PLN, and does not depend on total weight of ordered items. For C.O.D. parcels delivery cost is 20,9 PLN.

DELIVERY - EUROPE AND REST OF THE WORLD

Regular Post

Delivery cost depends on total weight of parcel and destination. All parcels are sent as prioritate and require a signature upon receipt. Due to safety reasons valuable orders can be sent via courier services. In such case Customer will be informed by e-mail. Please note that any additional duty or customs charges applicable in the destination country are payable by the recipient.

Average weight of clothes :

- shirt/top - 0,2-0,3 kg

- dress - 0,4-0,5 kg

 
WARNING !

If parcel seems to be damaged or open, please prepare in presence of courier or postal service representative special form where the quality of parcel should be described. Please do not pick up such parcel and do not open it. If such parcel is picked up by Customer, complaint time could elongate due to complaint policy of delivery firms.

If parcel was lost by delivery company, please contact us at pomoc@urkye.pl to solve the situation.

Due to safety reasons valuable orders can be divided into 2 (or more) parcels. In such case Customer will be informed by e-mail.