We do our best to ensure that products we send are in perfect condition, but if Customer notices that any garment is damaged, is asked to send it back to our shop together with complaint form and a receipt (if possible). All shipping details are available in Contact page.

Complaint form - download

Customer is asked to inform Shop about any damaged or faulty item within 14 working days since delivery. Customer can choose between refund or exchange an item to a new one. Damaged or faulty goods will be exchanged to new one, if possible. Shop will answer to complaint within 14 days.

If damage is made by Customer, the complaint would not be accepted.

Please note that we are unable to accept parcels that have been returned to us via C.O.D. mailing!